Business support

The IT department comprises of five teams (Helpdesk, Training, Development, Projects & Technical Services) and provides a full service to the firm. Web and intranet development are very key areas and we wish to recruit a Web/Immediacy CMS Developer to join our team.

Key responsibilities

• be the main technical and administrative contact for our websites and intranet
• work closely with outside agencies and our Marketing and Knowledge Management groups to translate requirements and concepts into well designed, robust solutions
• contribute ideas and knowledge based on sound experience gained in a similar role
• actively seek out opportunities to put relevant technologies to good use and maximise return on investment. Also seek out areas where these technologies could be better-used in areas where they already exist

Key skills and experience required

• an innovator - creative and dynamic with a passion for delivering innovative and functional web-based solutions
• strong interpersonal skills with ability to work effectively in a project team as well as on own initiative
• excellent C# and ASP.NET development experience coupled with a good background in CSS and XHTML development.
• experience in Microsoft SQL Server 2000, ideally, 2005
• experience developing and configuring Immediacy CMS V5 onwards, particularly:
• template creation
• plug-in creation, development and integration.
• IIS configuration and management.
• awareness of SEO best practices.
• good awareness of recent technologies including Web 2.0.
• ability to demonstrate a proactive, ‘can do’ attitude.
• experience in Microsoft Sharepoint 2007 would be an advantage.

The Marketing Department is responsible for all aspects of marketing for the firm and currently consists of  almost30 staff. The central marketing team sit together and have responsibility for PR, tenders, the firm’s website, internal communications, CRM, events and publications. There are also business development managers and executives who sit with departments. They act as a key point of contact for fee earners and liaise with central marketing to implement marketing initiatives for their departments.

The central marketing team requires a Data Steward to join the CRM team. The role reports to a CRM executive who manages the day-to-day work of the team and various firm-wide data and CRM projects. A senior CRM manager also works with the team on CRM strategy.

Key responsibilities:

• undertake data quality audits in accordance with the firm’s data management processes and best practice
• undertake regular data search routines to identify missing/obsolete/incomplete/incorrect data
• provide basic user support both by phone and via floor walking
• support the CRM team on firm-wide data management projects
• support specific user groups on data projects relevant to their groups (e.g. experts database)
• provide ad-hoc data imputing support for campaigns or specific projects
• support the CRM and marketing/business development team on list creation and compilation in relation to event managemen
• support colleagues on various tasks such as mailing and target list creation, running searches, importing/inputting data to the CRM system
• run queries to identify specific data to support the CRM, BD and fee earners e.g. my contacts in a specific industry sector
• support the CRM team with report building detailing data quality by relationship manager, sector etc. and related to system usage
• update CRM Intranet pages as and when required

Key skills and experience required:

• preferably 1-2 years experience in a similar role with a law firm or professional services organisation
• experience of working in a Pivotal or InterAction environment
• confidence in manipulating data
• strong Excel skills for report presentation
• some knowledge and understanding of Data Protection regulations
• strong attention to detail (accuracy and consistency skills)
• strong communication skills to build relationships with fee-earners and the BD team
• confident and persuasive
• able to be proactive
• effective team working skills

The Marketing Department is responsible for all aspects of marketing for the firm including organising a large number of tenders.  The department currently consists of almost 30 staff that is responsible for all areas of business development and marketing including business planning, client relationship management, websites, events, PR and tenders.  Our team has grown rapidly over the past 12 months, reflecting the growth of the firm as a whole.  We consider ourselves to be hard-working with a sense of humour – two qualities which we would appreciate in a candidate.

We wish to recruit a proactive and articulate Business Development at Senior Executive level to support our IP & Technology Department, a team of 30 partners, and over 50 solicitors.  The Department advises on all aspects of protecting and exploiting IP, and on all areas of technology law including specialists in outsourcing, data protection, new media and e-commerce.  We have the UK’s leading trade mark, franchising and technology law practices.  Within the department there is a strong sector focus and a large number of international clients, particularly in the US. Working with the Senior BD Manager for Corporate IP & Technology this is a great opportunity for an enthusiastic and motivated individual to work in an expanding department with an interesting client base and range of work.  The candidate will support all the main BD functions (tenders, sales collateral, key clients etc) and function as an internal account manager ensuring good PR, events, publications, internal communications, web support etc from the central marketing team (and marketing secretaries in the department). 

Key responsibilities:

• working closely with the Senior BD Manager Corporate IP & Technology and partners to build trust and rapport and then to work with them on campaigns at both practice and sector levels, driving these projects into tangible results
• helping European integration at practice and sector level from a market perspective
• looking for cross-selling opportunities and communicating opportunities and marketing activities to the department
• professional tenders and sales support
• targeting and other opportunity development using best practice
• supporting the collation of BD knowledge including legal directories, pitch experience, intranet and ideas for marketing campaigns
• responsibility for the targeting and quality of all collateral including that produced centrally for IP & Technology
• working closely with colleagues across other practice areas and the central marketing team to ensure consistent branding and messages, and the sharing of best practice
• working with Senior BD Manager Corporate IP & Technology and partners on development of business and marketing plans, including budgets, and ensuring a good level of return on investment

Key skills and experience required:

• graduate calibre, with 3 years + experience preferably in a similar role
• a genuine interest in the IP & Technology/City world and changing legal industry
• a proven track record of results and proactivity
• excellent English skills, with a focus on attention to detail
• confidence to deal with senior fee earners and Partners and manage their expectations
• able to multitask, prioritise and work to short deadlines
• ability to work on own initiative whilst working as an effective team player across the BD/marketing team
• strong IT skills