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Practices

Franflash: New franchise law in South Africa comes into force

23 April 2010

A new franchise law in South Africa is about to be introduced by the Consumer Protection Act 68 of 2008 ("the Act").
 
The main part of the Act is expected to come into force on 24th October 2010 but because of certain ambiguities in the drafting of the transitional provisions, franchisors should treat certain initial provisions of the Act as being effective from tomorrow, 24 April 2010.

The key features of these initial provisions are:

  • a mandatory ten (10) day "cooling off" period after signing a franchise agreement within which the franchisee may withdraw from the contract without incurring any liabilities; and
  • a requirement that all franchise agreements must be in writing and signed by franchisees

The Act defines "franchise agreement" very widely and will include master franchise agreements as well as other arrangements that are clearly not what would be regarded as franchise relationships, for example, software distribution and reseller agreements. 

Until the ambiguity regarding the effective date for the transitional provisions is resolved, franchisors should:

  • wait until the cooling off period of ten business days has expired before commencing any training or providing any information regarding the franchise system or any confidential information to the franchisee or where this is not practical ensure that the franchisee has signed a separate confidentiality agreement 
  • ensure that all franchisees have properly signed franchise agreements in place.

It would be prudent for franchisors to update their franchise agreements to deal with the introduction of the cooling off period.

The main sections of the Act that will come into force later in the year will treat franchisees as "consumers" and extend a number of fundamental consumer rights to franchisees. Significantly, the Act will also apply to franchise agreements entered into prior to its commencement date. A further Franflash  will follow soon with a full explanation of these changes.

For further information, please contact Chris Wormald, Mark Abell or Babette-Marzheuser-Wood.