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Chain

Dispute resolution webcast: issue 9 - UK Consumer Protection Framework

14 September 2009

Webcast icon     Recent and future changes to the UK Consumer Protection Framework which have been instigated by European legislation. Peter Stewart and Claire Simpson analyse the implementation of the Consumer Protection from Unfair Trading Regulations 2008, introduced to ensure consumers are not mislead or subjected to aggressive sales techniques or sharp practice. They also discuss the EU's current initiatives in reviewing consumer rights in contracts for the sale of goods and services from business to consumer.

 

Speakers
       
Peter Stewart

 Peter Stewart
 Partner

 

Claire Simpson

 Claire Simpson
 Solicitor

The topics covered in the webcast and the time at which they occur can be found below.

The basis of the EC’s proposal on consumer rights 01.55
Key changes in the EC’s and fair commercial practices directive 02.54
Law Commission’s reaction to the proposed directive 04.05
2008 Unfair Trading Regulations 05.20
Who is affected by the regulations? 08.05
When will the Regulations apply? 09.12
When is a commercial practice “unfair”? 11.12
What is “professional diligence”? 15.23
Enforcement of the regulation 16.58
Impact on businesses 17.47
 

Webcast download

Please note that the file size is 27MB and may take a few minutes to download.

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For further information on the topics raised in this webcast, please contact Peter Stewart or Claire Simpson.

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This webcast is not a substitute for detailed advice on specific transactions and should not be taken as providing legal advice on any of the topics discussed.